Due to the high value and sensitive nature of Plasma
Displays it is very important that the unit be shipped by professionals. A plasma display is not something that you would hand to regular courier
such as FedEx or UPS
Our units are delivered by companies who specialize in
sensitive/ high value products. In most cases we can have the unit
delivered to your location in 3 to 4 days. (except for remote areas) The
unit will be carried into your house or office and placed in whatever room you choose. (2 flights maximum). Our shippers will however not
unpack or install the unit
All units are shipped fully insured. When you receive the
Plasma please inspect the unit for signs of external damage prior to signing
for the shipment, and if present, please make note of this on the
waybill. If there is signs of external damage please open the box and
inspect the unit for obvious damage prior to signing for the product.
IN ALL CASES: within 24 hours of
receiving the unit please open and inspect for any possible shipping damage.
(ie: dents, broken glass, etc) this is very very rare but it can happen.
As with all our products, Our Plasma TV's are covered by
a 30 day faulty product replacement warranty in the case of failure. However
if the unit has physical signs of shipping damage and you did not
report it within 24 hours of receipt of the unit this warranty will not
If you receive a damaged product and report it within 24
hours, please do not be concerned. A replacement unit will be shipped
very quickly, usually the same day as the report is received and at no cost
All orders submitted after 2:00pm EST might not be
processed same day.
Home Theatre products including Plasma TV, LCD TV Monitors, Video Projectors, Projector Screens,
DVD Players, DVD Recorders and Extended Warranties